Partners Webapp8 minJanuary 10, 2025

Partner Portal Documentation

Partner Portal Documentation

Overview and purpose

The Partner Portal is designed to give you full control over how you manage leads, customers, scans, pricing, and integrations.

From a commercial point of view, the model is simple:

  • FYND invoices you monthly, based on usage.
  • You invoice your own customers, using your own pricing and margins.
  • The portal gives you visibility and tools to manage this end to end, without FYND interacting directly with your customers unless explicitly required.

This documentation walks through the portal in the order a new partner will experience it, explaining what each section is for and how it fits into your day to day workflow.


Accepting the Terms

When you sign up and access the Partner Portal for the first time, you will be required to accept the Terms.

This is a mandatory step before you can use any functionality in the platform.

Accept Terms

Once accepted, you are taken directly to the main dashboard.


Main Dashboard

The main dashboard gives you a high level view of your activity and business performance.

Main Dashboard

What you see here

  • Summary cards

    • Total Leads
    • Total Customers
    • Total Scans
    • Active Scans
  • Graphs

    • Activity over time
    • Vulnerability distribution across your scanned domains
  • Recent Activity

    • A chronological feed showing important events such as:
      • New leads created
      • Customers added
      • Scans triggered or completed

This page is meant to answer one question quickly:

What is happening right now across my accounts?


Leads

The Leads section is where potential customers live before they are promoted to full customers.

Leads Page

Creating a lead

Click the Add Lead button in the top right.

This opens a modal where you can enter the lead details.

Create Lead Modal

Filled example:

Create Lead Filled

Once saved, the lead will appear in the table.

Lead Created

Actions available on a lead

For each lead, you can:

  • Trigger a scan by clicking the shield icon
    This allows you to demonstrate value before converting them to a customer.

  • Promote to customer by clicking the green growth icon
    This opens a confirmation modal.

    Promote Lead

    After confirmation, the lead is converted into a customer.

    Promoted to Customer

  • Edit a lead using the pencil icon

  • Delete a lead using the trash icon


Customers

Customers are active, billable entities in your account.

Customers Page

Creating a customer directly

You can also create customers directly without going through the lead stage.

Click Add Customer and fill in the form.

Create Customer

Once created, the customer appears in the table and is ready for scans.

Customer actions

From the customer list you can:

  • Trigger a scan using the shield icon
  • Edit customer details using the pencil icon
  • Delete a customer using the trash icon

Customer Details and VIP Domains

Clicking on a customer opens the Customer Details page.

Customer Details

Promoting a domain to VIP

Inside the customer details, you can mark a domain as VIP by clicking the star icon.

VIP Domain

VIP domains receive additional attention and monitoring.

Once promoted, the domain will appear in the VIP section.


VIP Section and Notifications

The VIP page shows all domains marked as VIP.

VIP Page

Example after adding a VIP customer:

VIP Customer Added

Notification settings

Clicking the button in the top right allows you to configure VIP notifications.

VIP Notifications

These settings control how and when you are notified about important changes or findings related to VIP domains.


Scans

The Scans page shows all scans across your leads and customers.

Scans Page

When a scan is running, you will see its status updated in real time.

Scan In Progress

This page is useful for operational visibility, especially when running multiple scans in parallel.


Pricing and Earnings Forecast

The Pricing section helps you forecast revenue and profit.

Pricing Page

How pricing works

  • FYND charges you based on agreed partner rates.
  • You define your own pricing per customer.
  • The portal calculates the difference so you can clearly see your margin.

Updating customer pricing

You can adjust the price you charge a specific customer at any time.

Update Customer Rate

This is purely for forecasting and reporting purposes.
Actual invoicing to your customers is handled by you, outside of FYND.


API Keys

API Keys allow you to integrate the Partner Portal with external systems.

API Keys Page

Creating an API key

Click Create API Key in the top right.

In this example, we use Zapier as the integration name.

Create API Key

Once created, the key is shown once.
For security reasons, we hide the API key value in screenshots.

API Key Created

After saving, the key appears in the table.

API Key Table

Revoking an API key

If a key is no longer needed or has been compromised, you can revoke it at any time.

Revoke API Key

Once revoked, the key immediately stops working.